We work with our customers to understand which services will be of benefit to their operations, allowing for an optimum result which is flexible and scalable in nature.
Due to the high volumes of cardiac tests we analyze each year, it is imperative that we have a system that is secure, efficient and user friendly. Cardiac Monitoring Service consistently invests in the latest equipment and software to ensure a timely, accurate and quality service for its customers. BeatBox can be used in addition to our reporting services or as a standalone software system to healthcare providers who already have their own equipment, analysis and reporting solutions.
Customer Example 1
A large US health clinic works extensively with Cardiac Monitoring Service to completely outsource their cardiac reporting. Having moved from a program which was completed in-house, the department went from a cost center to a profit center, eliminated capital expenditure on equipment and maintenance, reduced management oversight of skilled technicians and decreased their turnaround times from 7 days to less than 24 hours.
This customer uses the full range of Cardiac Monitoring Service’s offerings and receives monthly utilization reports, monthly error reporting and has access, as all customers do, to the 24/7 helpdesk resources.
Customer Example 2
A Cardiology group was undertaking a large volume of cardiac reporting using its own equipment, printing hard copy reports, and using a combination of printed reports, faxing, hand written diagnosis and scanned reports to arrive at a result. This process was taking longer than 7 days per report and culminated in duplicate reports and missed billing opportunities.
With Cardiac Monitoring Service’s help, the Cardiology group continues to use their own devices, sources their own consumables and uses their own technicians, but they are utilizing BeatBox to better manage their processes, billing and archiving. In time, this group may move to using Cardiac Monitoring Service for new equipment or as an overflow analysis partner.