With industry leading turn-around times, our services can provide our customers and their patients with holter reports on the same day, or ‘stat’ if required.
Across America, we provide services to a range of leading health clinics, hospitals and medical groups.
To streamline our operations, Cardiac Monitoring Service uses BeatBox, an outstanding cloud-based software platform, which allows our customers real-time access to completed reports while integrating seamlessly with both electronic patient records and financial reporting systems. In addition to this, BeatBox allows external reporting cardiologists access to our pool of Cardiac technicians to assist with patient data analysis, allowing them to report anytime, anywhere.
Our HIPAA compliant and accredited service provides equipment, installation, staff training, software and after hours customer support. We can provide parts of this service or the full end to end solution.
Some key values that make us who we are include:
1. Our focus on quality
2. We strive to set industry standards
3. We work with our clients to meet their unique needs
4. Our tailored approach, means we provide tailored solutions
5. We stay ahead of the curve with leading technology
6. Facilitating change through access to new revenue
Suzanne Coulston has 25+ years in management and customer service, which has enabled her to provide the best support available in the heart monitoring services industry today. She is diligent and committed to making sure that each patient, physician and staff member receives the level of service required to get the diagnostic process of heart monitoring started immediately.
Suzanne joined Cardiac Monitoring Services (CMS) in 2001, and helped the company to grow from a mom and pop company to being part of a global leader in the cardiac services field. She works closely with each department of CMS to make sure the customer service is first-class, and the accuracy and turnaround time of each report rises above any competitor. Suzanne is devoted to ensure that each test is treated with the same high level of customer care that a cardiac patient deserves. She regularly wears a heart monitor to find solutions to make the process of wearing a heart monitor easier for each patient.
Suzanne has lived in Orange County, California for the past 30 years and has attended college with a major in Business at Saddleback, and Cal State Fullerton. She is actively continuing her education online, because she feels that in order to grow she must constantly learn. She is happily married and the proud mom to 3 young daughters. She loves the beach, cooking and running so she can enjoy the cooking.
Tom began working with Cardiac Monitoring Service (CMS) in 1999, when he briefly settled in Orange County. In the fall of that year, he attended Otis College of Art and Design in Los Angeles while continuing to work at CMS. First, starting in marketing Tom moved to Claims Processor, Claims Supervisor, Billing Supervisor and to Billing Manager, and during that time he finished college with a BFA from Otis College of Art and Design, where Tom met his wife Allison. This year Tom finishes his 19th year with CMS and now has two kids, a dog, two chickens and a tortoise. He resides in Culver City, California and continues to look forward to the day to day nuances that come along with the world of heart monitoring and health insurance adjudication.
Tom Schmidt was born and raised in Sacramento, California, and in 1997, at the age of 20, he left California to attend the University to study art history and ceramics, before returning to California in 1999.